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Tag Archives: legal services
What Does the Future Law Office Look Like?
Over the past few years, there has been less legal work to go around. More work is being done by in-house legal departments, and lawyers are looking for ways to provide better client service. Continue reading More
Achieving the "Magic Formula" for Legal Services Delivery
I recently had the pleasure of speaking with Jeremy Hill, who leads the Emerging Business Industry Team at Bingham McHale LLP, a 140-lawyer, Indianapolis-based law firm – and Corporate Focus user. Jeremy, who is all about client service, shares the … More
Survey: Client Satisfaction Linked to Higher Billable Rates and Growth
For years now, law firms have struggled with the all-important question: How exactly does better legal service lead to a better bottom line? Lawyers historically have been less concerned with “customer service” in the traditional business sense and more focused … More
Fixed-Fee Package for Start-Ups Offers Capitalization Tracking
Earlier this year, one of our law firm customers, Andrews Kurth, LLP, came up with the novel idea of adding a fixed-fee “Start-Up Organization Package” to its legal service offerings. According to Alan Bickerstaff, a partner in the firm’s technology … More
The Legal Market Revolution is Happening Today? With or Without You
I’m a big fan of Paul Lippe’s legal column for The Am Law Daily called “Welcome to the Future” and have been reading it regularly for the past six months or so. I noticed that the final paragraph of his … More


