Tag Archives: billable hour

Survey: Client Satisfaction Linked to Higher Billable Rates and Growth

Posted on June 28, 2010 by Gary D. Levine

For years now, law firms have struggled with the all-important question: How exactly does better legal service lead to a better bottom line? Lawyers historically have been less concerned with “customer service” in the traditional business sense and more focused … More →

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The Billable Hour is Still Under Attack — How Will Your Law Firm Respond?

Posted on August 27, 2009 by Gary D. Levine

On my way to the International Legal Technology Association’s 2009 conference, I read the Wall Street Journal’s front-page article, “Billable Hour Under Attack – In Recession, Companies Push Law Firms for Flat-Fee Contracts,” with great interest. The initial talk about … More →

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The Legal Market Revolution is Happening Today? With or Without You

Posted on February 21, 2009 by Gary D. Levine

I’m a big fan of Paul Lippe’s legal column for The Am Law Daily called “Welcome to the Future” and have been reading it regularly for the past six months or so. I noticed that the final paragraph of his … More →

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There's a New Sheriff in Town: Clients Are Driving Greater Law Firm Productivity

Posted on October 24, 2008 by Gary D. Levine

Over the past year, a perfect storm of events has brought legal fees under scrutiny like never before, affecting both law firms with skyrocketing new associate salaries (some reaching $160,000 per year) and clients facing hourly attorney rates as high … More →

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