Self Hosted Customers – Windows Update Issue

Earlier in July 2012, Microsoft released security update KB2698365. Once installed on the Web Server, users will no longer be able to access Corporate Focus. It is recommended that this update not be installed until this issue has been resolved. For more details on this update, please see the details from Microsoft.

What if I already Installed the Update?
If this update has already been installed, it will need to be uninstalled before users can access Corporate Focus again. To uninstall an update, you can follow these steps:

  1. Click on the Start button and navigate to the Control Panel
  2. Click on Programs
  3. Under Programs and Features click on View installed updates
  4. Find update KB2698365 from the list, and then click Uninstall

Next Steps
The Corporate Focus team will continue to track this issue and look for a solution. Once the issue has been resolved by Microsoft, we will again notify our users that it is safe to proceed with the update. Please Note – this is an issue for self hosted customers only. If your data is hosted by Corporate Focus, your site will not be affected by this update.

There are currently no other updates that are known to cause an issue. If you have any questions, please contact support@corporatefocus.com.

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